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Forbets Privacy Policy – How We Keep Your Personal Information Safe

Sharing your data with Forbets means it's in safe hands. What we collect, why we collect it, and how we protect it — all explained here in plain language.

Last Updated: July 2026

SSL
Encryption Protection
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Never sold to third parties
KYC
Secure Identity Verification
24/7
Security monitoring

🛡️ By creating or using an account on Forbets, you are considered to have agreed to this Privacy Policy.

1 What Data We Collect

ForbetsWhen you register with - and use our services, we collect various types of information. This data falls into two main categories — what you provide directly and what is collected automatically.

Information you provide directly:

  • Name, date of birth, and gender
  • Mobile number and email address (if applicable)
  • Current address or district name
  • National ID or passport details (for KYC verification)
  • Your bKash, Nagad, or Rocket number used for transactions
  • Messages sent to customer support or records of phone conversations

Automatically collected information:

  • IP address and device type
  • Browser type and operating system
  • Which pages you visited and how long, and where you clicked on the platform
  • Login time and date
  • Betting history and transaction records

Important: Forbets Your full bank card number or PIN is never stored. Payment details are processed exclusively through secure payment gateways.

2 How We Collect Information

Forbets Data is collected through various methods, each designed with your convenience and security in mind.

  • Registration Form: Information you provide when opening an account.
  • KYC Verification: Documents uploaded to verify identity before withdrawal.
  • Transaction Records: Every deposit, withdrawal, and bet is automatically recorded.
  • Cookies & Analytics: Navigation data is collected via cookies while you use the website or app.
  • Customer Support: When you contact support, a record of that conversation is kept to help resolve your issue.
  • Promotional Activities: Participating in a bonus or rewards program may require you to provide some additional information.

3 Purpose of data use

Your information is used only for specific, legitimate purposes. Forbets Your data is never used for unauthorized purposes. The primary uses are:

  • Account Management: To create, manage, and secure your account.
  • Identity Verification: To prevent fraud and stop minors from registering.
  • Payment Processing: To receive deposits and send winnings to the right person.
  • Customer Support: To provide fast and effective resolution of your issues.
  • Platform Development: To analyze how you use the platform and improve our services.
  • Promotional Communications: To notify you of bonuses, new offers, or important updates via SMS (you can opt out at any time).
  • Legal Obligations: To fulfill mandatory reporting requirements set by the relevant authorities.

Please note: Selling your data to advertising companies or sharing it with third parties for personal gain Forbetsagainst -'s policy.

4 Who Your Data Is Shared With

Forbets Your personal information is not generally shared with third parties. However, limited information may need to be shared in certain specific circumstances:

  • Payment providers: Only the minimum information required to process transactions via bKash, Nagad, or Rocket is shared with the respective platform.
  • Legal authorities: Sharing data in response to a court order or a lawful request from law enforcement is a legal obligation.
  • Fraud Prevention Services: Minimal data may be shared with specialized service providers to prevent money laundering or fraud.
  • Technology Service Providers: Server hosting and security service providers who operate under strict confidentiality agreements.

In all such cases, the amount of information shared is kept to a strict minimum, and the relevant parties are bound by rigorous confidentiality agreements. Your data will never be passed on to advertisers, data brokers, or social media companies.

5 Cookies & tracking

Forbets-'s website and app use cookies — small data files stored in your browser that help improve your experience.

Types of cookies Forbets uses:

  • Essential Cookies: For keeping you logged in, saving bet slips, and similar functions – the platform cannot work properly without these.
  • Performance cookies: To understand which pages are used most and where issues occur — fully anonymized data.
  • Preference cookies: To remember your language or display settings.

You can disable cookies from your browser settings, though doing so may prevent certain platform features from working properly. Forbets Never uses third-party advertising cookies.

6 Data Retention and Duration

Forbets Your data is kept only for as long as it is needed, and no longer. The general policy is:

  • Your information is retained for as long as your account remains active.
  • After an account is closed, transaction and KYC records may be retained for up to 5 years for legal compliance purposes.
  • Customer support messages are typically retained for up to 2 years.
  • Betting history is retained for up to 3 years after account closure.
  • Cookie data is typically cleared within 1 year.

Deleted at your request: You may request that your personal information be deleted at any time. However, certain data may need to be retained for a specified period due to legal obligations.

7 Data Protection Methods

To Protect Your Data Forbets Uses industry-standard technology. The core security layers are:

  • SSL/TLS Encryption: Your browser & ForbetsAll data moving within the servers travels through encrypted channels.
  • Data Encryption: Stored data is also kept in encrypted form, so even if someone were to gain unauthorized access to the servers, they would not be able to read it.
  • Two-step verification: Using OTP at login keeps your account more secure.
  • Automated fraud detection: Unusual login attempts or transactions are automatically flagged, and accounts may be temporarily locked if suspicious activity is detected.
  • Regular security reviews: External security experts regularly audit and test our systems.
  • Restricted access: Only employees who require access to specific information are permitted to view it.

However, no one can guarantee 100% security on the internet. That's why you also have a responsibility — use a strong password, never share your account details with anyone, and if you notice anything suspicious, immediately ForbetsLet - know.

8 Your Rights

You have specific rights regarding your personal data. Forbets Respects these rights:

  • Right to know: You can request to know what personal data we hold about you.
  • Right to Correction: You can request corrections to any inaccurate information.
  • Right to Deletion: Under certain conditions, you can request that your data be deleted.
  • Right to opt out of promotional communications: You can opt out of receiving SMS about bonuses or promotions.
  • Data Portability: You may request a copy of your information in a specific format.

To exercise any of these rights, email support@forbets.asia or reach out via live chat. Requests are typically responded to within 7 business days.

9 Minor Privacy

Forbets Not for anyone under 18. We do not knowingly collect data from minors. If we become aware that a minor has created an account, that account and all associated data will be deleted immediately.

A note for parents – please keep your mobile phone and mobile banking account out of reach of children. If you suspect that your minor child Forbetshas opened an account, contact support immediately.

10 Policy Changes

Forbets This privacy policy may be updated from time to time. Any changes will be published on this page with a revised date. For significant changes, an SMS notification may be sent to your registered mobile number.

Continued use of the platform after any changes takes effect means you accept the updated policy. For any questions about our Privacy Policy, contact us at support@forbets.asia.

Why each piece of data is kept – at a glance

What data Forbets holds, why it's held, and for how long

Data Type Why We Collect Your Information Retention Period Shared with third parties?
Full Name & Mobile Number Account management & communications Until account closure No
National ID Information KYC identity verification 5 years after account closure Only When Legally Required
Mobile Banking Number Payment Processing 5 years after account closure Payment Gateway
Betting & Transaction History Dispute Resolution & Reporting 3 years after account closure No
IP address and device information Fraud Detection 1 Year No
Support Conversations Service Improvement 2 Years No
Cookies & Browsing Data Platform improvement Up to 1 Year No

What Forbets does to protect your privacy

A commitment to keeping your data safe through both technology and policy

Top Priority 🔒

End-to-End Encryption

All data between your device and Forbets servers is encrypted using SSL/TLS protocols. No one in between can read it.

  • 256-bit SSL Encryption
  • Secure Payment Channels
  • Encrypted Database Storage
In Your Control ⚙️

Data Control Features

At Forbets, you're in control — choose what communications you receive and what information you update.

  • Promotional SMS opt-out
  • Edit Profile Information
  • Data Deletion Request
Zero Data Sales 🚫

Your Data Is Never Sold

Forbets never sells your personal data to advertisers or data companies. Your information is used solely to improve the service.

  • No Advertising Profiling
  • Never Sold to Data Brokers
  • Not shared on social media
Active Monitoring 👁️

24/7 Security Monitoring

Forbets' security team monitors the system around the clock. Any unusual activity is detected and acted on immediately.

  • Automated Unusual Transaction Detection
  • Account locked after multiple failed login attempts
  • Regular Security Audits
Proven methods 🛡️

Secure KYC Process

Documents uploaded during identity verification are stored on encrypted servers and can only be accessed by authorized staff.

  • Documents Are Never Shared with Third Parties
  • Stored in Encrypted Form
  • Verify once, worry-free forever
Transparency 📋

Clear and Easy-to-Understand Policy

Forbets' Privacy Policy is written in plain, straightforward English — not complex legal language. There are no hidden terms.

  • Policy Written Entirely in English
  • You'll be notified of any changes
  • Our support team is ready to help with any questions

Your Rights Over Your Data

Forbets believes your data belongs to you – and so does the control over it

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Right to Know

Ask us what data we hold on you and we'll let you know.

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Right to Correction

You can submit a request to correct inaccurate information at any time.

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Right to Erasure

Requests to delete data under specific conditions are accepted.

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Right to Opt Out

Promotional SMS or notifications can be turned off.

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Data portability

You can request a copy of your data in a specific format.

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Right to restrict processing

You can request that your data processing be restricted under certain circumstances.

To exercise your rights, email us at support@forbets.asia.

Security Layers

The technology Forbets uses to protect your data

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SSL Certificate

All connections are secured via HTTPS.

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Firewall

Unauthorized access is blocked.

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OTP verification

Mobile OTP security at login.

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AI Fraud Detection

Automatic detection of unusual activity.

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Regular Backups

Guarantee against data loss.

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Security audit

Regular reviews conducted by external specialists.

Why does Forbets take your data so seriously?

Many people in Bangladesh are still understandably cautious about sharing personal information online. Phone numbers, national ID details, mobile banking credentials — it's only natural to ask: is this information actually safe? ForbetsWe understand this concern and consider it our responsibility to address it.

ForbetsYour mobile number is collected at registration for two specific purposes — account verification and sending essential notifications. It will never be passed to any advertising company, and you won't be subjected to spam SMS. Forbets's own promotional messages can also be turned off at any time from your account settings.

Submitting a photo of your national ID for KYC verification may feel like a lot to some users. However, this is a standard process for financial service providers in Bangladesh — the same information is required to open a bank account. The difference is, ForbetsDocuments uploaded to -'s servers are stored in encrypted form and can only be accessed by staff involved in the verification process.

Betting and transaction history is retained primarily for dispute resolution. If you ever feel a bet result was incorrect or a payment went wrong, these records make it possible to investigate and verify the issue. Without this data, resolving such matters accurately would be very difficult.

It's also worth understanding how cookies work. ForbetsOn -, cookies are used primarily to remember your login status, retain your bet slip, and identify any issues on specific pages. They are not used for showing ads or tracking your activity on other websites Forbets Does not use cookies.

Beyond technology, ForbetsAnother critical layer of security is the people behind the platform. Access to your data is restricted to as few individuals as possible. Every access is logged so any irregularity can be detected. All staff are required to sign confidentiality agreements and undergo regular security training.

ForbetsSharing your information with us means entrusting it to a platform you can rely on. We are committed to upholding that trust. If you have any questions or concerns about our privacy policy, contact our support team right away — we're ready to help.

FAQs

Straight answers to two common questions

Yes, absolutely. ForbetsBeyond cricket, there's a wide range of sports available to bet on. In football, you can place bets on all the top leagues worldwide, including the English Premier League, UEFA Champions League, and La Liga. Each football match offers more than 50 markets — match winner, over/under goals, both teams to score, half-time score, correct final result, and more. Betting is also available on tennis, basketball, kabaddi, motor racing, and eSports, with over 30 sports categories in total. For full details on all available sports, Sports View the page.

Forbets-'s customer support team is available in English seven days a week, 24 hours a day. You can reach us through: the Live Chat button inside the platform or at the bottom-right corner of the website – this is the fastest option, with responses typically within 5 minutes. To contact us by email, write to support@forbets.asia; responses are sent within 2–4 hours on business days. For urgent payment or account issues, Live Chat is the most effective option. Our support team remains active even during major matches. For a faster resolution, please provide your account mobile number and a description of the issue when you get in touch.
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